Healthcare Professionals

Committed to helping you meet the evolving challenges and opportunities in patient care.

Healthcare Professionals
  • Critical Care

    Providing innovative therapies and technologies to help you treat patients with life-threatening illnesses in the Intensive Care Unit.

  • Hospital Care

    From the pharmacy to the bedside, we help you increase safety, streamline processes and build cost efficiency throughout the hospital.

  • Nutritional Care

    Acute and chronic nutritional care for your patients who are unable to get adequate nutrients orally or enterally.

  • Renal Care

    Pioneering innovation in haemodialysis and peritoneal dialysis to help you achieve better outcomes for your patients.

  • Surgical Care

    Delivering innovative surgical products that help you operate with confidence, precision and speed.

  • Our Products

    Our portfolio of acute, nutritional, renal, hospital and surgical care products helps advance healthcare around the world.

Perspectives

For more than 85-years, we have worked at the intersection of saving and sustaining lives.

Perspectives
  • Patients' Stories

    Patients’ journeys inspire our work and drive our commitment.

  • Healthcare Insights

    We’re engaging with industry thought leaders to explore how science and innovation advance healthcare.

  • Community Engagement

    Enriching the communities where we live and work.

  • People of Baxter

    Our organization is enriched by a diverse population of individuals that work together to drive better healthcare options for patients around the world.

Our Story

Our more than 85-year heritage gives us distinct perspective on the needs of patients and caregivers. We lead today by putting those insights to work to deliver new, better healthcare solutions and access to care in the communities where we live and work.

Our Story
  • Our Governance

    We are proud of our strong commitment to maintaining the highest standards of corporate governance.

  • Fuelling Collaborative Innovation

    Nurturing a culture of innovation is critical to delivering on our mission to save and sustain lives. We partner with the healthcare community to continually find more efficient, smarter ways to help solve the world's most pressing healthcare challenges.

  • Corporate Responsibility

    We are committed to doing business the right way, ensuring that we champion our employees, our communities, our customers and patients, and our environment in everything we do.

  • Inclusion & Diversity

    We are committed to attracting, motivating and retaining an inclusive and diverse workforce.

Patients

Helping you reach a healthy life, full of possibility.

Patients
  • Critical Care

    When every moment counts, our therapies help healthcare professionals provide life-sustaining treatment to you or your loved ones.

  • Hospital Care

    From the pharmacy to the bedside, we support you and your healthcare providers with intravenous medications and infusion technologies designed with safety in mind.

  • Nutritional Care

    When medical conditions prevent you from adequately feeding yourself, we work with your healthcare provider to help you regain or maintain your health, through life-saving clinical nutrition options.

  • Renal Care

    Chronic kidney disease (CKD) is an ongoing journey. While every journey is unique, we are with you and your healthcare provider, every step of the way, providing options to meet your lifestyle needs.

  • Surgical Care

    We partner with surgical teams around the world so they can operate with confidence, precision and speed for a successful outcome to your surgery.

  • Empowering Patients

    We work in partnership with NHS organisations to enable you to self-care and manage your therapy at home.

PartnerAdvantage Services

PartnerAdvantage Services

We are ready to make our partnership your advantage.

Our team is dedicated to serving your hospital needs with the highest calibre of technical assistance. Backed by nearly a century of expertise, we are uniquely positioned to provided end-to-end, specialized support for our products to ensure they deliver the intended life saving and life-sustaining therapies. We're expanding that commitment by offering a new portal that addresses and provides solutions to your  servicing  needs. PartnerAdvantage Services provides comprehensive resources to support staff and maintain devices and clinical software.

PartnerAdvantage Services Portal

Connect with us for your service needs

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Service Offerings

Comprehensive device digital support packages

We support your connected products with minimal disruption to your teams and downtime to your devices.

Full Service

Don't have the resources to service your devices? We can provide a comprehensive solution to all of your team’s service support needs. 

Shared Service

Need help only on specific projects or products? Partnering with us for shared service can help you streamline operations and optimize the use of your valuable internal resources. 

Preventative Maintenance

Preventive maintenance (PM) can be time consuming; let Baxter do the work. We offer PM packages for the proactive maintenance of your platforms to ensure maintenance compliance. 

Digital Implementation Support

Connecting your products to your Electronic Health Records (EHR) or to your network? Baxter can ensure the process goes smoothly and all cybersecurity regulations and protocols are followed. 

Training

Get certified to repair any of our devices to ensure you can repair your devices quickly and accurately as needed. 

Discover the Convenience of Anytime Self Service

Our expertise is accessible when you need it, from our responsive live support to our empowering on-demand resources.

Putting Solutions in Your Hands

The PartnerAdvantage Services Portal puts solutions to your service needs right at your fingertips to help you optimize device health and software performance. Get access on your own schedule to expedite your organization’s needs, streamline your workflows and minimize device downtime. 

One Portal, Many Advantages

  • Easy 24/7 access to all resources in one location to save you time
  • Reliable, up-to-date documentation and training resources
  • Online tracking of your Baxter device fleet
  • Ability to make online service requests and review service history
  • Spare parts order tracking
  • Multiple-user access improves insight and collaboration

Baxter Services Support

Our Services team is dedicated to offering technical assistance to help you get the best outcomes from your Baxter Healthcare equipment. Contact us with your service offerings inquires or  support requests.

Technical Services UK

 

General Enquiries and Technical Support (all products), please contact: 

Tel: 0370 609 9100 - Select option 8

Email: [email protected]

PrisMaflex & PrisMax 24 hour Helpline

please call: Tel: 0808 100 3539 

 

Northern Ireland

General Enquiries & Technical Support, please contact: 

Tel: 0370 609 9100- Select option 8

Email: [email protected]

Renal Products & Services

Peritoneal Dialysis (PD): Tel: 0800 328 6681

Home Hemo Dialysis: Tel: 0800 0232 391

PrisMaflex, PrimMax & Water treatment 24 hour Helpline: Tel: 0800 044 5065