Contact Us

Contact Us

Media Contacts

Phone: 1-224-948-5353

Email: [email protected]


Related Resources


Investor Relations

Phone: +01-224-948-3020
Email: [email protected]

More information
investor.baxter.com


Baxter UK Sites

Manufacturing and Compounding - Thetford  (Registered Office)
Caxton Way
Thetford
Norfolk, IP24 3SE
Tel: 01842 767000
Fax: 01842 767099

Manufacturing – Elstree, Apatech
370 Centennial Avenue
Centennial Park
Elstree
Hertfordshire, WD6 3TJ
Tel: 020 8731 4640
Fax: 020 8731 4669

National Distribution Centre & Customer Services – Northampton 
Salthouse Road
Brackmills Industrial Estate
Northampton, NN4 7UF
Tel: 01604 704500
Fax: 01604 704565

Compounding - Thames Valley Unit
Taurus Building
Unit B, Peterley Road
Horspath Industrial Estate
Cowley
Oxford, OX4 2TZ
Tel: 0800 0260690
Fax: 01865 776710

Compounding - North West Unit
Boundary Court
Crossley Road
Stockport, SK4 5GA
Tel: 0800 0260650
Fax: 0161 442 5990

Compounding - Croydon Unit
Unit 1 Stafford Road
Croydon, CR0 4TU
Tel: 0208 663 7320
Fax: 0208 663 7499

Baxter Homecare - North
Unit 1, Boundary Court
Crossley Road
Stockport, SK4 5GA
Tel: 0800 032 4894 (24 hour freephone)
Fax: 0161 477 4534

ICNet – Gloucester
Baxter, First Floor,
1210 Lansdowne Court,
Gloucester Business Park,
Gloucestershire, GL3 4AB
Tel: 01452 651600
Fax: 01452 357470
Email: [email protected]

Technical Services
Unit 5
The Whittle Industrial Estate
Cambridge Road
Whetstone
Leicester
LE8 6LH

General Enquiries

This is intended for UK enquiries only; for non-UK enquiries, please use the contact us page for that specific Baxter location.

UK Head Office:
Spur A, 2nd Floor, Reading International Business Park,
Basingstoke Road, Reading, RG2 6DH
Tel: +44 (0)800 026 0514
Email: [email protected]                            

Customer Services

Hospital

For orders and enquiries about Baxter products used in hospitals, please contact:
0800 0289881
Email: [email protected]

Out of hours - 0800 028 9881

Technical Services

UK

General Enquiries and Technical Support (all products), please contact: 

Tel: 0370 609 9100 - Select option 8

Email: [email protected]

Technical Support – Baxter Devices

Telephone: 01530 411 000

Email: [email protected]

Technical Support – Monitoring & Cardiology products.

Telephone: 01530 411 000

Customer Care: [email protected]

Service Centre: [email protected]

Technical Support – Patient Support and Surgical (Beds, hoists & theatre tables)

Telephone: 01530 411000

Email: [email protected]

Northern Ireland

General Enquiries & Technical Support, please contact: 

Tel: 0370 609 9100- Select option 8

Email: [email protected]

Parts, Services and Technical Support

For technical assistance for products manufactured and/or distributed by Baxter Healthcare, please click the below link.

PartnerAdvantage Services

 

Online Customer Portal: eServices

Existing customers can streamline order management with Baxter’s self-service online customer portal. With eServices, customers can track and trace current orders, view order history, download documentation, access product catalogues and make invoice enquiries and receive real-time online platform support.

Register: https://my.service.baxter.com/s/b2bselfregistration?language=en_US

Adverse Event and Product Complaint Reports

Pharmacovigilance Adverse Event reporting

If you have a drug safety concern or would like to report an adverse event.

Phone: +44 (0) 800 0260920
Email: [email protected]

For further information in relation to PV and adverse event reporting please click here.

Report a Product Complaint

To report a Product Complaint, please click here

For queries regarding Field Corrective Actions (safety corrections and product recalls):
Email: [email protected]
 

Other quality queries:
Email: [email protected]

Medical Information

Our Medical Information team works to inform and educate healthcare professionals about our products by providing clinical and scientific information that may support clinical decision-making.

Medical Information Online Portal is available to healthcare professionals, click here to find out how to register. Medical Online Portal Infographic.

Medical Information Online Portal: https://medinfo.baxterhealthcare.co.uk

UK MI Portal QR

 

Email:  [email protected]

 

Phone: +44 (0)800 026 0516

Medical information cannot provide medical advice, individuals with questions on personal medical matters should always talk to their doctor or other healthcare professional.

 

Corporate

Ethics and Compliance

Baxter’s Ethics and Compliance Helpline is an independent telephone and Web resource that is available for employees and their families, suppliers, customers, and other Baxter stakeholders to seek guidance about or report possible company ethics and compliance issues.

Finance

The finance team deals with all invoicing and payment matters.

Credit to Cash

Accounts Payable